Moraine has partnered with Miami Valley Communications Council (MVCC) and anticipates its newly formed electric aggregation program will save residents an average of $300 a year on their energy bill. With the new aggregation program may come questions, please see the resources listed below for program information and contact numbers.
For general information on aggregation in Ohio, the Public Utilities Commission of Ohio has the following resource page:
Energy Harbor also has a few helpful pages on aggregation and general FAQ:
The main point of contact for eligible residents and small commercial customers: Contact Energy Harbor, via:
-Call Center: 1-866-636-3749 (M-F, 8AM-5PM)
-Online ‘Contact Us’ Form: https://energyharbor.com/en/contact-us
For eligible customers that require additional assistance please Call 1-877-410-5214, select extension 300 and someone will assist you with your questions.
How is my community able to choose a certified electric generation supplier on my behalf?
Under government aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from a retail electric generation supplier certified by the Public Utilities Commission of Ohio (PUCO). Residents voted to allow the community to contract with an electric generation supplier on their behalf. Your community has selected Energy Harbor to provide you with exclusive pricing on your electric generation.
Who is Energy Harbor?
Energy Harbor is a fully integrated retail energy provider and independent power producer capable of generating substantial carbon-free energy. Headquartered in Akron, Ohio, the company proudly serves nearly one million residential, commercial, and industrial customers in Ohio, Pennsylvania, New Jersey, Maryland, Illinois and Michigan. Your community is one of over 200 who have chosen Energy Harbor to provide electric aggregation programs.
What does it mean to have a fixed price?
The price you will receive each month does not change.
How will I know if I can save money in the aggregation?
You’ll know you are saving money as long as your price with Energy Harbor is lower than the utility Price to Compare (PTC) communicated on your bill.
Why am I receiving this letter if I’m in the aggregation?
As a current member of your community’s electric aggregation program, you are given the opportunity to opt out of the program at least every three years. Whether your current contract term with Energy Harbor, or another supplier, is coming to an end, this is your opportunity to either opt-out or continue the benefits of the program.
What does it mean to opt out?
Opt-out means that you can decide to not participate in your community’s electric aggregation program. If you chose to opt out via any of the methods indicated on the front of this notification, you will not be enrolled with Energy Harbor and will not receive further notifications until the end of the current term.
What happens if I do not opt-out?
Whichever method you chose, you must do so by the Opt-Out Deadline, or you will be automatically included in your community’s electric aggregation program.
Can I opt out of the program at a later date?
Yes, you may leave the aggregation program at any time. You will not be charged an early termination or cancellation fee if you choose to leave the program at later date for any reason.
What are my energy supply choices if I decide to opt-out?
If you opt out or leave the program at a later date you will be returned to your utility’s standard service offer and might not be served under the same rates, terms, or conditions that apply to other customers served by the electric utility. You may also shop for an alternative generation supplier. A list of competitive electric suppliers certified by the PUCO and their current prices are available by calling 1-800-686-PUCO (7826).
As part of the aggregation, will Energy Harbor continue or allow me to begin to budget bill my supplier charges?
Yes. For customers in Toledo Edison, The Illuminating Company, Ohio Edison and Duke Energy your utility includes supplier charges in the monthly budgeted amount. No action is necessary to continue that service. In AEP Ohio and AES Ohio service areas, budget billing will automatically be provided to eligible residents who currently have budget billing with their utility and at least 10 months of historical usage at their current service address. If you have less than 10 months of usage, you will still receive the community exclusive pricing listed herein but will be ineligible to budget the generation portion of your bill. AEP Ohio and AES Ohio will continue to budget the delivery portion of your bill. Under budget billing service, Energy Harbor will calculate your budgeted amount based on your average electric usage over the prior months.
Periodically, Energy Harbor may examine your budget and may adjust to more closely match your usage from the previous year. Energy Harbor will conduct a final true-up at the end of the contract – or upon your leaving the program should you ‘opt out’ before the program term end – to reconcile between the actual amount of electricity used and the amount paid under the plan. The new budget amount may vary from the level of your current budget payment. You will continue to receive a levelized amount from your utility for delivery service and may experience true ups with your utility during the contract. If you are currently on, or enter into, a budget billing program after enrolling with Energy Harbor and have at least 10 months of usage, call 1-866-636-3749.
Who is not eligible for an electric aggregation program?
Customers on a special arrangement with the utility such as net-metering, Percentage of Income Payment Plan (PIPP), and mercantile customers who have not provided affirmative consent to join are not eligible for the program.
How can I contact Energy Harbor for questions?
If you have any other questions, please call 1-866-636-3749, Monday – Friday, 8:00 a.m. to 5:00 p.m. or visit our FAQs located at: www.energyharbor.com/communityaggregation
What is the current rates